Shipping Policy   Our goal is to provide you with excellent customer service. Most orders are shipped up to 7 days after they are placed, unless a different time frame is given for a specific item. However, due to factors such as unexpectedly high demand for a product, delivery delay, we occasionally may not be able to ship an order within the time frame. We will notify you promptly if there is a delay or if we need to cancel your order. Please take into consideration that outside of California shipping may take 5 working days (a week). Returning Policy In case of a canceled order by the customer from any kind of reason RDDUSA will refund his credit card within 14 days from the date the item was recieved. In that case there will be a charge of a 15% restocking fee from the item/s price. There won't be any refund for the shipping expenses. In case that an error occurred ( our fault) during proccesing the order ( wrong size,color, or item) there won't be any additional charges for exchanging it with the right one, and the extra shipping will be on our expenses. Listed below are the shipping options available to you, which do not include order processing time. Shipping and handling fee structure for shipment up to 1 pound: Shipping option shipping fee* Next Day Air Early AM $66.45 Next Day Air $37.38 Next Day Air Saver $34.58 2nd Day Air $16.58 3 Day Select $14.33 Ground $8.87 * Any shipment over 1 pounds will incur additional charges. * Delivery service not available weekends/holidays. *Orders recieved after 12:00 pm ( no matter the shipping option chosen ) won't be shipped same day * Back-ordered items will be shipped as soon as possible unless advised otherwise.